Case studies

blueKiwi allows the Nokia Academy Europe to gain in agility, reactivity and strengthen its competitiveness ... It's the opportunity to capitalize our informal know-how while developing the sense of belonging to the Nokia Academy
Vincent Coussement, Director of Retail Operations and Channel Management, Nokia Western Europe

The world leader in mobility connects people using blueKiwi

logo_nokia.gif
 
CIBV2_1-1.gif
 
logo_laposte.gif
 
logo_ortronics.gif
 

Nokia

The Nokia Academy is using blueKiwi to improve cross-region communications, respond faster to competitive threats, create a culture of innovation and sharing, and identify expertise dynamically.



About Nokia
Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. Nokia's net sales reached over 51 billion Euros in 2007 with a reported 38% share of the global device market. Nokia is also the biggest camera manufacturer with 140 million connected cameras in 2006.
 
The Problem
Nokia's business environment and consumer needs evolve continuously and rapidly. In this context, Nokia faced a lack of information sharing: expertise is located in different locations, often in different departments, and even outside the organisation. The "Nokia Academy" was set up to  provide cross-group information sharing in order to streamline, refine and improve existing processes and enable the sharing of best practices.
 
The Solution
blueKiwi 2008 SaaS Suite
 
Nokia's selection of blueKiwi enabled the Nokia Academy to achieve their goal of sharing information more easily and effectively. The simple and usable design encourages participation, and each member of the community can share their ideas and feedback in a few clicks. It was easy to include both full time employees as well as external third parties who work closely with the core Nokia management teams. Nokia executives can now easily get full visibility of the most discussed topics and issues (such as emerging competitive threats), regardless of where in the organisation they are being discussed.
 
Tangible benefits
  • Faster and easier to find information and experts
  • Improved communication between Nokia trainers and the business 
  • Creation of a culture of collaboration and information sharing
  • People can benefit from each others' knowledge to help solve their own business issues
  • Expertise identification is now automatic and dynamic, based on what people are discussing
  • People are now making more "real world" connections with each other which they would not have done otherwise
  • Face-to-face meetings and events have not been eliminated, but they are now more productive because the most important issues can be discussed in advance
  • According to a staff survey, the sense of belonging and community is much greater than before

 


* required fields
Or call us now! UK+44 (0)845 680 0996 FR+33 (0)1 53 68 10 61

Nokia chooses blueKiwi

May 22, 2008

In order to adapt to new developments in a proactive way, Nokia has developed an international network of internal and external trainers with specialist expertise, called the 'Nokia Academy'.

Conference

Enterprise 2.0 - Lead the Evolution

Webinar

Enterprise 2.0: the end of content management as we know it?
Enterprise 2.0: the end of content management as we know it?
June 20, 2008